Then again this usually shows up an http error and not as a totally blank web page. Incorrect MFD or PC date and time may show out of date security certificates even though they are current. You might have a problem with a security certificate as well.ĭoes the problem machine show the correct date and time. Using the WIM (http)see if you can log on to 10.176.248.23 NEW IP address of the problem machine.ĭon't forget to swap them back else users will print to the wrong copier. Temporarily swap(end number) the above good and bad machine machine IP address in each copier. To check for network " hardware firewall" range error. Ricoh is one of the leading providers of office equipment, such as MFPs, Printers, Fascimiles, and related supplies and services. The address bar contains 10.176.248.26/web/guest/en/websys/webArch/mainFrame.cgi for the one that will not load and 10.176.248.24/web/guest/en/websys/webArch/mainFrame.cgi and 10.176.248.23/web/guest/en/websys/webArch/mainFrame.cgi for the ones that will load. Ricoh Global Official Website Ricoh's support and download information about products and services. ![]() I should say I am using Windows 7 Enterprise Because I also must run an older version of flash, firefox will not run at all. These are the most recent versions I am permitted to use because of conflicts with company software. I have tried Chrome version 37 and IE version 8.0. I do not believe it is related to the browser because the other 2 machines web image monitors work fine. Should I have a backup of the address books in the other printers? If i reload the firmware, do I lose the address book? This was done before I started working here, and I have no backup. When I go to the problem page I do not get a page won't load error messgage, Its just a blank white screen. ![]() Though the machines are placed so people use the machine closest to them, only a couple are set up on more than 1 printer. ![]() None of the 3 machines are in locked rooms, anybody can operate them. I did download the manual to the printer, I think I can figure these things out. I am responsible for IT in the office, though my training was a 30 yrs ago, and I did not keep it current.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |